Job Title: Leasing Associate

Location: Chatham

Brand: LRG

About LRG:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

This is a customer facing onsite role in Chatham, Kent. The successful candidate will be responsible for managing enquiries, conducting property viewings, and negotiating tenancies. The ideal candidate will have lettings experience, demonstrate strong communication skills, attention to detail, and have an in-depth understanding of the local rental market.

Key Responsibilities:

• Process and respond to email/ phone enquiries in a timely manner to ensure a high conversion of enquiries to viewings and lettings 
• Qualify applicants prior to viewings 
• Book and carry out viewings with prospective Tenants 
• Assist with open house events
• Provide viewing feedback to the Client Success Manager
• Negotiate and agree tenancies in line with the clients objectives
• Upload all offer details onto our internal CRM system for the tenancy paperwork to be progressed
• Carry out Right to Rent Checks
• Work closely with the Move Manager and Property Manager to ensure a smooth move-in process
• Upload all available properties onto our website, Rightmove and On The Market and keep these updated on a weekly basis
• Arrange key handover's with tenants
• Complete property inspections
• Maintain up to date knowledge of all available properties
• Work closely with the Client Success Manager in achieving leasing goals
• Understand the local rental market by completing regular competitor analysis

What are we looking for:

• Experience within lettings and customer service
• Good telephone manner and positive attitude
• Self starter with the drive to success
• Strong negotiation skills
• Attention to detail

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment
• Hybrid working policy

Benefits:

• Competitive base salary and Commission structure
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service
• Excellent Parental leave and newly introduced Fertility policy
• Staff discounts

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.