Property Services Advisor
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Job Title: Property Services Advisor
Location: Crowthorne House, Wokingham
Brand: Stirling Ackroyd
Hours: Monday to Friday from 8:30am to 6pm
Salary: OTE: up to £27,000.00 per annum (Year 1)
About Stirling Ackroyd:
Renowned as market leaders, we believe in providing credible expertise, professionalism, we are always striving for success on behalf of our clients. Guided by our values and powered by equity, inclusion, and community we are market leaders in our sector and an industry leading employer. It is what makes us one of the best, in 2024 we were acquired by the Leaders Romans Group.
The main responsibility of a Property Services Advisor is to identify and maximise the business opportunities from external and internal leads, supporting the branch network with booking viewings, appraisals and valuations.
Daily activities will include;
- Making outbound calls to existing and new clients to engage interest
- Receiving inbound call enquiries and dealing with them efficiently whilst maximising on business opportunities
- Identifying opportunities within these leads by recognising whether the client has a property to sell/let, mortgage and solicitor requirements
- Following up valuations to stay in regular contact with clients until the point of marketing
- Assisting our local offices by generating valuations for our network of 30+ branches
- Working towards set performance targets
The successful candidate will have;
- Previous experience working in a sales, telesales or customer service environment
- Exceptional customer service skills with a fantastic telephone manner and the ability to build rapport
- Confident and articulate in both verbal and written communications
- Ambitious, resilient and consistent in your approach
- Keen to learn and develop your property knowledge
Benefits:
- Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.
- Retail discounts.
- Regular awards & incentives for Top achievers.
- Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
- Excellent parental leave & company fertility policy in place.
- Structured training & support.
Stirling Ackroyd as part of the Leaders Romans Group, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.
Leader Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.
- Department
- Customer Service and Call Centre
- Locations
- Crowthorne House Wokingham, Stirling Ackroyd Head Office
- Employment type
- Full-time
- Driving Licence Required
- No
Our Culture
Our culture is what makes us who we are and all of the people within LRG are our driving force behind that.
We operate an open culture and are dedicated to creating an environment in which our employees feel they can speak up and share their thoughts. We're dedicated to engagement, recognition, wellbeing and diversity and inclusion. We also offer our staff fantastic working conditions both out in our branches and Head Office in Wokingham, Berkshire.
About Leaders Romans Group
LRG is one of the largest multi-faceted property companies in the UK. Our brands include Leaders, Romans, Boyer, Gibbs-Gillespie, Moginie James, Portico, Scott Fraser, Stirling Ackroyd, The Acorn Group, And Co, Revolution, Dunlop Heywood, Mortgage Scout, Bode Insurance Solutions, Glide and Hoses Rhodes, Dickson. All of which are supported by a centralised specialist team.
Our teams are experienced in their industries and local areas, providing a market-leading service and advice to a huge variety of customers across the country. Many of our brands are regularly recognised with awards for the work they do.
Our brands have been operational for over 30 years and through a combination of acquisition and organic growth, we are continuing to grow all areas of our business and, we are not done yet!
Property Services Advisor
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